Personalising customer journeys to improve conversion for global expedition travellers.
Aurora Expeditions
The challenge.
The solution.
Services performed:
- CX strategy
- UX design
- UI design
- Technical architecture
- Xperience by Kentico development
- Ongoing support and performance optimisation
Strategy.
Development.
The new Aurora website has been a real step forward for our business. Moving from a dated legacy system to a modern, scalable CMS has transformed how we showcase our product and convey the spirit of our brand. More importantly, our customers can now find what they need more easily, the experience is more intuitive, and engagement with the content that matters most has already improved.
Devotion delivered a platform that meets our needs today and positions us for future growth. Their approach to such a large, global project required genuine collaboration, and their focus on outcomes - not just delivery - has made a real difference for our customers and our organisation. It reinforces why they remain such a valuable long-term partner as we continue to optimise and enhance the site to support our growth.
